Shipping Guide

We want your order to arrive quickly and safely. Sungertain uses T-CAT (President Transnet Corp.) only. Free shipping is available for orders over NT$2,000, excluding offshore islands. Offshore island rates follow T-CAT's published shipping table. Xiaoliuqiu uses the same rate as Taiwan's main island.

Delivery Method

How We Ship Your Order

We ship exclusively with T-CAT, which provides door-to-door delivery, tracking, and scheduled time slots.

T-CAT

Door-to-door delivery with tracking and scheduled time slots.

T-CAT shipping to Taiwan's main island: NT$130 below NT$2,000
Free shipping over NT$2,000
Offshore islands excluded from free shipping
Estimated delivery time: 3-7 business days
Delivery time slots can be requested

Fee Guide

Shipping fee structure

Shipping fees depend on order amount and destination. Orders over NT$2,000 qualify for free shipping.

Free shipping

Over NT$2,000

Below NT$2,000 on Taiwan's main island: NT$130 via T-CAT
Over NT$2,000: free shipping
Discount codes do not apply to shipping fees

Special regions

Offshore islands are charged separately

Free shipping does not apply to offshore islands
Offshore island shipping follows T-CAT's shipping table
Xiaoliuqiu uses the same rate as Taiwan's main island
T-CAT shipping table

Delivery Timeline

Delivery timeline

The timing below is an estimate under normal conditions. Actual delivery depends on courier operations, public holidays, and regional conditions.

Delivery flow

T-CAT

Order confirmation: immediate
Order review: 1–2 business days
Shipped: 3–4 business days
Delivery: based on the selected date or the next available delivery day
Total time: about 3–7 business days from order to delivery

Notes

Please note before delivery

Free shipping thresholds cannot be combined across separate orders
If you need to change the delivery method, please contact support before your order is shipped
Delivery times may be longer during holidays or high-volume periods